BT es acusada de intimidar a clientes al pausar banda ancha para impulsar líneas digitales
Titular original en The GuardianBT accused of ‘bullying’ customers by pausing broadband in digital landline push
La empresa presuntamente cortó el servicio de internet para presionar a los usuarios a migrar a la telefonía digital antes de enero. Openreach indica que aún quedan 1.3 millones de líneas de cobre por trasladar al sistema de voz sobre protocolo de internet.
En inglés
Companies race to switch households to ‘voice over internet protocol’ services by the end of January BT has been accused of “bullying” customers by temporarily cutting off their broadband to pressure them to upgrade to a digital landline, as providers race to switch households over before the January deadline.
